Frequently asked questions

How do I find available hotels for the period I want to stay?

In the Hotels menu on the top containing the name of hotels please select the hotel of your stay & check the availablity of hotels by booking engines.

Can I pay for my stay in advance?

Please note that such arrangements depend on each hotel’s policy. Therefore, you will need to contact the hotel directly. The hotel’s contact details can be found in the confirmation e-mail of your reservation.

How do I know that my reservation is confirmed?

When you have completed the four steps of the reservation process, an instant on-screen confirmation will appear. It will show your reservation details as well as your booking number. We advise you to print it out. Within a couple of minutes, you will receive a confirmation email containing more information such as the hotel’s contact details.

Is smoking permitted in any of your hotels?

Smoking (including electronic cigarettes) is not permitted in the bedrooms or public areas of any of our hotels. Smoking is only permitted in the designated smoking areas. A charge may be made where smoking has caused damage.